Password Reset
If you need to reset your password, follow the steps below:
- Visit the Work Shield portal login (opens in a new tab) page.
- Click on the "Forgot Password?" link.
- Enter your registered email address.
- Check your email inbox for instructions on how to reset your password.
- Follow the instructions in the email to regain access to your Work Shield account.
You should now be able to log in with your new password.
Resetting a User's Password
As a Work Shield Administrator, you have the ability to reset a user's password. Follow these steps:
- Navigate to the "Users" tab.
- Search for the user for whom you wish to reset the password.
- Under the "Actions" column, click the ellipsis icon (⋮) located to the far right.
- From the dropdown menu, select "Reset Password".
- You will be prompted to confirm the password reset action.
- Once confirmed, the user's password will be reset, and they will receive an email with instructions to login.